Find quick answers to all the important questions about your canoe tour. Just type a keyword and go! If your question isn't covered, feel free to contact us directly.
Can I transfer my place to someone else or change my date if I can’t make it?
If something comes up at short notice, you can easily transfer your place to someone else. Just let us know who’s stepping in for you, and we’ll update the booking for you.
Would you rather paddle on a different date? That works too: just write to us, we’ll check the available spots and get back to you. There’s a fee for rebooking. If you have Stornoflex for everyone in your booking, your first rebooking is free (request at least 48 hours before the tour starts).
Please also take a look at our booking terms (in German). Everything is laid out clearly there.
So if you can’t come paddling: let us know quickly who’s jumping into the boat instead of you!
Any questions? Write to us, we’re happy to help!